Privacy Policy – The Vauxhall Band

Privacy Notice

This is the privacy notice of The Vauxhall Band (‘we’, ‘our’, or ‘us’).

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Post: 7 Bell Yard, London, WC2A 2JR, GB

Telephone: 07944 550210

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery and third party referrals:

Names and contact details
Gender
Pronoun preferences
Addresses
Date of birth
Photographs or video recordings
Call recordings
Service use history
Health information (including medical conditions, test results, allergies, medical requirements and medical history)
Dietary information (including allergies and health conditions)
Information about care needs (including disabilities, home conditions, dietary requirements and general care provisions)
Information about lifestyle, interests or personal history
Criminal offence data
Records of meetings and decisions
Information about income and financial needs for funding or personal budget support
Payment details (including card or bank information for transfers and direct debits)
Website user information (including user journeys and cookie tracking)
Information relating to compliments or complaints

We also collect or use the following information to provide services and goods, including delivery and third party referrals:

Racial or ethnic origin
Trade union membership
Biometric information (where used to identify someone)
Health information
Sexual orientation information

We collect or use the following information to receive donations or funding and organise fundraising activities:

Names and contact details
Addresses
Payment or banking details
Donation history
Taxpayer information (for Gift Aid purposes)

We collect or use the following personal information for service updates or marketing purposes:

Names and contact details
Addresses
Marketing preferences
Recorded images, such as photos or videos
Call recordings
Purchase history
Donation history
IP addresses
Website and app user journey information
Records of consent, where appropriate

We collect or use the following personal information for research or archiving purposes:

Names and contact details
Addresses
Recorded images, such as photos or videos
Call recordings
IP addresses
Website and app user journey information
Records of consent, where appropriate

We collect or use the following personal information to comply with legal requirements:

Name
Contact information
Identification documents
Financial transaction information
Health and safety information
Criminal offence data

We also collect or use the following information to comply with legal requirements:

Biometric information (where used to identify someone)
Health information

We collect or use the following personal information for recruitment purposes:

Contact details (eg name, address, telephone number or personal email address)
Date of birth
National Insurance number
Copies of passports or other photo ID
Employment history (eg job application, employment references or secondary employment)
Education history (eg qualifications)
Right to work information
Details of any criminal convictions (eg Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks )

We also collect or use the following information for recruitment purposes:

Biometric information (where used to identify someone)
Health information

We collect or use the following personal information for dealing with queries, complaints or claims:

Names and contact details
Address
Payment details
Account information
Purchase or service history
Video recordings of public areas
Audio recordings of public areas
Video recordings of private or staff only areas
Audio recordings of private or staff only areas
Call recordings
Customer or client accounts and records
Financial transaction information
Information relating to health and safety (including incident investigation details and reports and accident book records)
Correspondence

We also collect or use the following information for dealing with queries, complaints or claims:

Health information

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods, including delivery and third party referrals are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
We may collect and use information about musicians and others who may benefit and/or benefit from the organisation.

Our lawful bases for collecting or using personal information to receive donations or funding and organise fundraising activities are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
We may collect personal information about people who may be interested in our services.

Our lawful bases for collecting or using personal information for research or archiving purposes are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
In conducting research and archiving we may select limited personal data, such as contact information and specialisation of people relevant knowledge.

Our lawful bases for collecting or using personal information to comply with legal requirements are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for recruitment purposes are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
We may collect and use personal information to identify potential recruits.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
We may collect and use personal information in order to process complaints and claims fairly and in a timely manner.

Where we get personal information from

Directly from you
Family members or carers
Charities or voluntary sector organisations
Schools, colleges, universities or other education organisations
CCTV footage or other recordings
Publicly available sources
Councils and other public sector organisations
Previous employers
Providers of marketing lists and other personal information
Suppliers and service providers

How long we keep information

Except as otherwise mentioned in this privacy notice, we keep your personal data only for as long as required by us:

To provide you with the services you have requested.
To comply with other laws, including for the period demanded by our tax authorities.
To support a claim or defence in court.

Who we share information with

Others we share personal information with

Insurance companies, brokers and other intermediaries
Charities and voluntary organisations
Care providers
Organisations we need to share information with for safeguarding reasons
Emergency services
Professional advisors
Legal bodies or authorities
Local authorities or councils
Organisations we’re legally obliged to share personal information with
Publicly on our website, social media or other marketing and information media
Current employers
Suppliers and service providers

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

18 October 2024